请问：您好，我从小到大皮肤状况一直都不太好，已经困扰了30年，经常脱皮、起皮屑，头皮也有头皮屑和干痒，请问应该选用哪一款手工皂比较适合？
Question: Hello, my skin condition has not been very good since I was young, and it has troubled me for 30 years. My skin often peels and flakes, and my scalp also has dandruff, dryness, and itchiness. Which handmade soap would be more suitable for me?
如果您一年四季皮肤都比较干燥，或者一到秋冬就容易干痒、紧绷，建议可以参考滋润度较高的御真马赛皂系列，包括：
If your skin tends to be dry all year round, or becomes dry, itchy, and tight especially during autumn and winter, you may consider the more nourishing Yuzhen Marseille Soap Series, including:
・顶级老青黛橄榄马赛皂
・顶级紫草根润白马赛皂
・御真酪梨马赛皂
・Premium Old Indigo Olive Marseille Soap
・Premium Lithospermum Brightening Marseille Soap
・Yuzhen Avocado Marseille Soap
御真系列采用高比例植物油脂及草本原料制成，清洁的同时兼顾肌肤滋润感，较适合干燥、敏感或容易紧绷的肤质使用；由婴幼儿、成年人至长者均可参考，也可以从头洗到脚，一年四季使用。
The Yuzhen Series is made with a high proportion of plant oils and herbal ingredients. It helps cleanse while maintaining a moisturizing feel, making it more suitable for dry, sensitive, or easily tight skin. It may be considered for infants, adults, and elderly users, and can be used from head to toe throughout the year.
当中，如果主要困扰是皮肤干燥、脱皮、头皮屑或洗后容易紧绷，可以优先参考顶级老青黛橄榄马赛皂。
Among them, if your main concerns are dry skin, peeling, dandruff, or tightness after washing, you may first consider the Premium Old Indigo Olive Marseille Soap.
・玉容精华皂液
・Yurong Essence Liquid Soap
如果您平时比较习惯使用液体清洁产品，或者头发较长，洗头时想操作方便一些，就可以参考玉容精华皂液。
If you are more used to liquid cleansing products, or if you have longer hair and prefer something easier to use for hair washing, you may consider the Yurong Essence Liquid Soap.
玉容精华皂液集合左手香系列及御真马赛皂系列的多种植物油脂与草本成分，适合稀释后作日常沐浴、洗头及洁面，也可以分装成小瓶，外出或旅行时随身携带。
Yurong Essence Liquid Soap combines various plant oils and herbal ingredients from the Indian Borage Series and the Yuzhen Marseille Soap Series. It is suitable for daily bathing, hair washing, and facial cleansing after dilution, and can also be packed into a small bottle for travel or daily carry.
如局部肌肤因干燥而感到不适，可以先用精华皂液轻柔清洁，再按个人肤况薄薄涂抹不用洗掉，可以帮助缓解皮肤一整天较不容易发痒，避免因搔抓而扩大伤口。
If certain areas feel uncomfortable due to dryness, you may first cleanse gently with the liquid soap, then apply a thin layer according to your skin condition without rinsing it off. This may help reduce itchiness throughout the day and avoid scratching the skin, which may worsen small wounds.
好的，谢谢您耐心的回答！
Okay, thank you for your patient reply!
我的皮肤状况，我选购了御真系列的酪梨马赛皂，可以吗？
For my skin condition, I purchased the Yuzhen Avocado Marseille Soap from the Yuzhen Series. Is that okay?
可以！
Yes!
我昨天拿到手工香皂拿来洗头洗身体，可是洗完之后，今天头皮出现了一大堆的头皮屑！请问这样是正常的吗？
I received the handmade soap yesterday and used it to wash my hair and body. However, after washing, I noticed a lot of dandruff on my scalp today. Is this normal?
酪梨马赛皂含有酪梨油及多种植物油脂，可用于日常洁面、沐浴及洗头，帮助清洁皮肤、头皮表面及毛孔内的油脂与污垢。
Avocado Marseille Soap contains avocado oil and various plant oils. It can be used for daily facial cleansing, bathing, and hair washing, helping to cleanse oil and dirt from the skin surface, scalp, and pores.
由于每个人的肤质、头皮状况及过往使用习惯都不同，初次转用手工皂时，部分人士可能会暂时出现皮肤干燥、紧绷、脱皮屑、干痒，或头发感觉涩、黏、容易打结及毛躁等情况。这可能与皮肤正在加速老旧角质代谢，或头发、头皮上累积较多残留有关，例如曾经染烫发、长期使用护发产品，或长期服用西药等情况。
Because everyone’s skin type, scalp condition, and previous cleansing habits are different, some people may temporarily experience dryness, tightness, flaking, itchiness, or hair that feels rough, sticky, tangled, or frizzy when first switching to handmade soap. This may be related to the skin speeding up the renewal of old keratin, or to accumulated residue on the hair and scalp, such as from dyeing, perming, long-term use of hair care products, or long-term use of Western medicine.
这些初期过程，约20天至一个月，可能是皮肤与头皮在调整过程中出现的现象。待初期代谢与适应逐渐稳定后，皮肤与头皮状态也会慢慢恢复舒适，呈现更健康的光泽感。
These initial changes, which may last around 20 days to one month, can be part of the skin and scalp adjustment process. As the initial renewal and adjustment gradually stabilize, the skin and scalp may slowly feel more comfortable and appear healthier and more radiant.
可依照个人肤况适度增加清洁次数，一天可多次使用；但其他品牌手工皂因配方与碱性不同，不一定适用相同方式。
You may increase the cleansing frequency according to your skin condition and use it several times a day if needed. However, this method may not apply to handmade soaps from other brands, as their formulas and alkalinity may differ.
洗头发时，请注意不要用指甲抓洗头皮，因为容易造成头皮小伤口或感染。也建议暂时避免再使用含化学乳化剂、防腐剂的护发乳或护发产品，以免增加头皮负担。
When washing your hair, please avoid scratching the scalp with your fingernails, as this may easily cause small wounds or infection. We also recommend temporarily avoiding conditioners or hair care products containing chemical emulsifiers or preservatives, as they may add burden to the scalp.
了解，谢谢！
Understood, thank you!
皮肤真的差很多，前一天我皮肤还在干痒脱皮，昨天洗完，今天皮肤超嫩，而且没有脱皮了！
My skin really feels very different. The day before, my skin was still dry, itchy, and peeling. After washing yesterday, today my skin feels very soft and there is no peeling anymore!
🩷焱芝手工皂是温和滋润的皂，也可作为洗发皂使用。它在帮助清洁毛囊中累积残留的同时，也能滋养毛发与头皮，帮助头皮慢慢恢复健康状态，从而减少掉发、发痒、长痘或头皮屑较多等困扰。
🩷 Yanz handmade soap is a gentle and moisturizing soap, and it can also be used as a shampoo soap. While helping to cleanse accumulated residue from the hair follicles, it also nourishes the hair and scalp, supporting the scalp in gradually returning to a healthier condition and reducing concerns such as hair fall, itchiness, breakouts, or excessive dandruff.
我第一天使用酪梨马赛皂皮肤没有什么变化，第二天使用，洗完澡之后开始皮肤有脱皮屑屑的症状。刚刚使用后，皮肤突然红肿，而且呈现干燥紧绷的状态！请问这样是正常现象吗？
On the first day of using the Avocado Marseille Soap, my skin did not show much change. On the second day, after showering, my skin started to peel and flake. After using it just now, my skin suddenly became red and swollen, and felt dry and tight. Is this normal?
不用担心，如果皮肤没有出现红肿、发热持续一整天，或强烈干痒等情况，一般可以先温和观察。这可能表示皮肤角质正在代谢，待代谢与适应逐渐稳定后，皮肤会慢慢呈现更明亮、稳定的状态。
Please do not worry. If the redness, swelling, or heat does not last the whole day, and there is no strong dryness or itchiness, you may gently observe first. This may indicate that the skin keratin is undergoing renewal. As the renewal and adjustment gradually stabilize, the skin may slowly appear brighter and more balanced.
建议洗澡水不要过热。水温过高容易带走皮肤油脂，造成干燥、瘙痒或敏感不适，尤其敏弱肌肤更要注意。
We recommend avoiding overly hot water when showering. Water that is too hot can easily strip away the skin’s natural oils, causing dryness, itchiness, or sensitivity, especially for sensitive skin.
使用温水即可，洗后也记得轻轻擦干，避免过度摩擦，让肌肤维持稳定与舒适。
Lukewarm water is recommended. After washing, gently pat the skin dry and avoid excessive rubbing, so the skin can remain stable and comfortable.
使用焱芝手工皂后，已不需要再使用化学洗发精、润丝精、护发乳或乳液。
After using Yanzhi handmade soap, there is no need to additionally use chemical shampoos, conditioners, hair creams, or lotions.
许多乳液中可能添加化学乳化剂、防腐剂、抗菌剂等界面活性剂。对于敏感肌肤者，可能容易引起过敏或瘙痒症状，并不是没有香精就一定代表安全，因为制作过程中仍可能需要添加化学界面活性剂。若同时使用，可能会影响手工皂的适应与护理效果。
Many lotions may contain chemical emulsifiers, preservatives, antibacterial agents, or surfactants. For sensitive skin, these may sometimes trigger allergic reactions or itchiness. A product being fragrance-free does not necessarily mean it is completely suitable, as chemical surfactants may still be used in the formulation. Using them at the same time may affect the adjustment and care results of handmade soap.
相信您若遵照以上贴心提醒，会慢慢看到皮肤不适与发痒程度逐渐缓解，皮肤也会慢慢恢复健康稳定。
We believe that if you follow the caring reminders above, you may gradually notice skin discomfort and itchiness easing, and the skin slowly becoming healthier and more stable.
的确，红肿现象只是短暂出现，现在呈现这样的状态！
Indeed, the redness and swelling only lasted briefly. This is the current condition now!
另外，有客户分享：在初期使用时，因为很容易痒，所以会直接将肥皂或精华皂液涂在发痒处。建议先用皂把手洗干净，再将少量皂或精华皂液均匀涂抹于发痒处，先不用清水洗掉，让皮肤充分吸收。这样比较不容易痒一整天。等到适当时机再用清水洗掉，或不洗掉也可以。若有痒感时，可以马上清洗后再薄薄涂抹，一日可多洗几次，慢慢地皮肤就比较不容易整天发痒。
In addition, some customers have shared that during the initial stage, because the skin may itch easily, they apply the soap or essence liquid soap directly to the itchy area. We suggest washing the hands clean with soap first, then applying a small amount of soap or essence liquid soap evenly onto the itchy area without rinsing it off immediately, allowing the skin to absorb it. This may help the skin feel less itchy throughout the day. You may rinse it off later at a suitable time, or leave it on without rinsing. If itchiness occurs, you can cleanse immediately and apply a thin layer again. It can be used several times a day, and gradually the skin may become less itchy throughout the day.
好的，我再试试看！
Okay, I will try again!
洗完澡皮肤会有刺痛，甚至感觉像撕裂伤一样，整个部位又肿、又痛、又干！
After showering, my skin feels stinging, and even feels like a tearing wound. The whole area feels swollen, painful, and dry!
请问是否有用手指甲抓洗？或者用力刷洗？因为这样容易导致伤口扩大！
May I ask if you scratched with your fingernails or scrubbed hard? This may easily cause wounds to worsen!
切忌不要使用过热的水，以免洗走身上的油脂，加重皮肤干燥与发痒。
Please avoid using overly hot water, as it may wash away the skin’s natural oils and worsen dryness and itchiness.
切记：建议不需要再擦乳液或其他药膏，以免影响原本的护理过程。
Please note: We recommend not applying additional lotions or ointments, as this may affect the original care process.
没有，没有用指甲抓！
No, I did not scratch with my fingernails!
如果使用方法正确，并按自己的肤质调整使用次数，皮肤状况一般可以慢慢稳定下来。不过，由于每个人出现干痒、脱皮或敏感的原因都不同，如果情况持续多年、反复出现，或者影响日常生活，建议寻找口碑好的中医师，了解身体及皮肤的实际状况。
If the usage method is correct and the frequency is adjusted according to your skin type, the skin condition may generally stabilize gradually. However, since the causes of dryness, itchiness, flaking, or sensitivity differ from person to person, if the condition has lasted for many years, occurs repeatedly, or affects daily life, you may consider consulting a reputable Chinese medicine practitioner to better understand your body and skin condition.
日常护理可以从生活作息、饮食、清洁习惯及皮肤保养多方面入手，再配合适合自己肤质的清洁产品，会比较全面。
Daily care can be approached from different aspects, including lifestyle routine, diet, cleansing habits, and skincare. Using cleansing products that suit your own skin type can provide more complete care.
焱芝手工皂选用橄榄油、酪梨油、乳木果脂等植物油脂，配合草本原料，以冷制方式制作。除了帮助清洁皮肤表面的汗水、油脂及污垢，也希望减少洗后过度干涩或紧绷的感觉，为肌肤提供温和、滋润的日常清洁体验。
Yanz handmade soap is made with plant oils such as olive oil, avocado oil, and shea butter, combined with herbal ingredients and crafted using a cold-process method. Besides helping to cleanse sweat, oil, and dirt from the skin surface, it also aims to reduce excessive dryness or tightness after washing, providing a gentle and moisturizing daily cleansing experience.
虽然当下洗完会有红肿，但若只是短暂出现，很快就缓解，可以先温和观察。
Although redness and swelling may appear immediately after washing, if it is temporary and eases quickly, you may gently observe first.
若没有出现红肿持续一整天或强烈干痒，一般属于可观察范围。可能是皮肤角质正在代谢，待代谢与适应逐渐完成后，皮肤会慢慢呈现更稳定、明亮的状态。
If redness does not last the whole day and there is no strong dryness or itchiness, it is generally something that can be observed. It may be related to the skin keratin renewal process. As the renewal and adjustment gradually complete, the skin may slowly become more stable and radiant.
了解，谢谢！
Understood, thank you!
我想分享我的使用心得，真的很谢谢你们！一开始使用时，皮肤一度红肿，甚至不舒服，但持续使用后，才发现是在帮助我代谢不好的东西！
I would like to share my experience. Thank you so much!
At first, my skin became red and swollen for a while, and even felt uncomfortable. After continuing to use it, I realized that it was helping my skin renew and clear away unwanted buildup.
现在皮肤变得比较好，而且开始长出新的皮肤！现在已经持续使用两个月了！开始渐渐长出新的皮肤，也已经不再红肿了！
Now my skin has become better, and new skin has started to grow!I have now been using it continuously for two months!
New skin has gradually started to grow, and there is no longer any redness or swelling!
恭喜您身体健康，感谢您的支持与肯定。有您的鼓励，焱芝将会持续进步！祝您全家身体健康，平安！
Congratulations on your improved health. Thank you for your support and recognition. With your encouragement, Yanzhi will continue to improve. Wishing you and your whole family good health, peace, and safety!
🌿使用期间，建议先保持保养方式简单，尽量避免使用过多厚重乳液、身体霜或含较多化学添加成分的产品，以免增加肌肤负担，也比较容易观察肌肤真实的适应情况。
🌿 During the period of use, we recommend keeping your skincare routine simple. Try to avoid using too many heavy lotions, body creams, or products containing many chemical additives, as this may add burden to the skin and make it harder to observe the skin’s true adjustment process.
❤️ 温柔提醒
每个人的肤质、头皮状态和生活环境都不同，适应时间和使用感受都可能因人而异。
焱芝一直深信：好的清洁，不需要刺激，而是让肌肤慢慢找回最舒服、最稳定的状态
❤️ Gentle Reminder
Everyone’s skin type, scalp condition, and living environment are different, so the adjustment time and experience may vary from person to person.
Yanzhi has always believed that good cleansing does not need to be harsh. Instead, it should help the skin slowly return to its most comfortable and stable state.